AwayCare Super Visa Insurance and Pre-Existing Conditions
How AwayCare Super Visa insurance handles pre-existing medical conditions for parents and grandparents — the stability rules, what to confirm, and how it compares.

- AwayCare's specific pre-existing rule, explained
- What counts as a "stable" condition
- What to confirm before you buy
- Compare with other providers
How AwayCare Handles Pre-Existing Conditions: Stability Buy-Down
AwayCare's Visitors to Canada plans (the TrueNorth policy, underwritten by LS-Travel Insurance Company) are built around a stability window that can be "bought down" to a shorter period for an additional cost. Pre-existing coverage applies only if a pre-existing option is purchased and the condition meets the applicable stability window, which differs by tier and age.
This buy-down structure is AwayCare's main differentiator: a shorter window can make it easier for a recently-changed condition to qualify, but it costs more. Gold and Platinum allow more aggressive buy-downs (down to 30 days) than Standard and Enhanced (down to 90 days).
AwayCare Stability Windows and Buy-Down Options
| Tier and age | Default stability window | Buy-down options |
|---|---|---|
| Standard / Enhanced, age 0 to 74 | 180 days | Down to 90 days |
| Standard / Enhanced, age 75+ | 365 days | Down to 180 or 90 days |
| Gold / Platinum, age 0 to 74 | 180 days | Down to 90 or 30 days |
| Gold / Platinum, age 75+ | 365 days | Down to 180, 90, or 30 days |
Reflects the AwayCare (TrueNorth) reviewed wording (version V2025.05). A pre-existing option must be purchased for any pre-existing coverage to apply. Confirm current terms with your advisor.
Review a AwayCare medical-history quote
Share the parent or grandparent's age, conditions, medication stability, and travel dates. We can confirm how this provider treats the condition and compare it with others.
What "Stable" Means
Most pre-existing coverage depends on a condition being "stable" for a set window before the trip — generally no new diagnosis, no medication or dosage change, no new or worsening symptoms, no pending tests, and no hospitalization. Our Pre-Existing Conditions Guide explains the full stability test; this page covers how AwayCare specifically applies it.
What to Confirm With AwayCare
- Whether a pre-existing option is purchased — without it, pre-existing conditions are not covered.
- Which tier is selected (Standard/Enhanced vs Gold/Platinum) — buy-down options differ.
- The stability window after any buy-down for your parent's age and tier.
- Whether the shorter (paid) window is worth it for your parent's recent medical history.
FAQs
Does AwayCare cover pre-existing conditions?
Only if a pre-existing option is purchased and the condition meets the applicable stability window. The default window is 180 days (ages 0 to 74) or 365 days (75+), and can be bought down to as little as 90 days (Standard/Enhanced) or 30 days (Gold/Platinum).
What is a stability buy-down?
It is a paid option that shortens the required stability window, making it easier for a recently-changed condition to qualify. It increases the premium, so weigh it against your parent's actual history.
Which tier has the shortest window?
Gold and Platinum can be bought down to 30 days; Standard and Enhanced down to 90 days. Confirm the exact option on the quote with our advisor.
Information accurate as of May 2025
This page reflects the AwayCare policy wording available to us as of May 2025 and is provided for general guidance only. Pre-existing condition rules, stability windows, eligibility, and plan wording can change. Confirm current terms with our advisor and review the policy wording before you buy.
Continue Comparing Medical-History Coverage
Related Insights and Guides
Review a AwayCare medical-history quote
Share the parent or grandparent's age, conditions, medication stability, and travel dates. We can confirm how this provider treats the condition and compare it with others.