Super Visa QuoteAwayCare Super Visa Insurance for Parents and Grandparents Visiting Canada
Compare AwayCare Super Visa Insurance for parents and grandparents visiting Canada. Review coverage, cost, deductibles, monthly payment options, refunds, and pre-existing condition details.
- Compare AwayCare quote fit
- Cost, deductible, and payment options
- Pre-existing condition wording reminders
- Refund and claim-process considerations
Why Families Compare AwayCare Visitors to Canada Insurance
AwayCare specializes in travel-insurance solutions distributed through broker partners. Its Visitors to Canada coverage includes options for Super Visa applicants, extended stays, and some stable pre-existing conditions.
When comparing AwayCare Super Visa insurance, ask which plan tier is being quoted, whether stable pre-existing condition coverage is included, and which underwriting insurer appears on the policy documents.
AwayCare's policies are underwritten by LS-Travel Insurance Company (the TrueNorth Visitors to Canada policy), with claims handled by Penfield Care Inc., and the product is managed by AwayCare Inc.
Introduction
AwayCare is one of the Super Visa insurance options available to families through Super Visa Quote. AwayCare's Visitors to Canada plans (the TrueNorth Visitors to Canada policy) are underwritten by LS-Travel Insurance Company, managed by AwayCare Inc., with claims and emergency assistance through Penfield Care Inc. AwayCare offers four plan tiers — Standard, Enhanced, Gold, and Platinum — which differ in coverage amount, pre-existing condition options, and AD&D availability.
AwayCare at a Glance
- Underwriter: LS-Travel Insurance Company
- Administrator: AwayCare Inc. / Penfield Care Inc.
- Coverage range: $25,000 to $300,000 (tier-dependent)
- Plan tiers: Standard · Enhanced · Gold · Platinum
- Pre-existing: Stability buy-down — down to 30 days on Gold/Platinum
- Waiting period: 48 hours (sickness, after arrival in Canada)
AwayCare Visitors to Canada: Plan Tiers
Standard
Entry-level. No AD&D.
- Coverage: $25,000 to $150,000
- Pre-existing stability buy-down available (down to 90 days)
- No AD&D benefit
Enhanced
Same coverage range as Standard, flexible buy-down.
- Coverage: $25,000 to $150,000
- Pre-existing stability buy-down available (down to 90 days)
- No AD&D benefit
Gold
Higher coverage with AD&D included.
- Coverage: $50,000 to $300,000
- More aggressive stability buy-down (down to 30 days)
- AD&D benefit included
Platinum
AwayCare's top tier.
- Coverage: $50,000 to $300,000
- More aggressive stability buy-down (down to 30 days)
- AD&D benefit included
Tier details reflect AwayCare's TrueNorth Visitors to Canada policy (version V2025.05). Benefits and eligibility can change — confirm current terms with a qualified advisor before purchasing.
AwayCare Super Visa Insurance and IRCC Requirements
For a Parent and Grandparent Super Visa, IRCC requires private health insurance valid for at least one year from the date of entry, with a minimum coverage amount (currently $100,000 — confirm the current minimum with your advisor). AwayCare's Standard and Enhanced tiers offer $25,000 to $150,000, and the Gold and Platinum tiers offer $50,000 to $300,000. Review which tier and amount meet the current requirement with your advisor.
AwayCare Super Visa Insurance Coverage
AwayCare's coverage amounts vary by tier. The tier you choose affects not just the coverage amount, but also the pre-existing condition stability windows and AD&D availability.
AwayCare Coverage Amounts by Tier
| Tier | Coverage amount options |
|---|---|
| Standard | $25,000 / $50,000 / $100,000 / $150,000 |
| Enhanced | $25,000 / $50,000 / $100,000 / $150,000 |
| Gold | $50,000 / $100,000 / $150,000 / $300,000 |
| Platinum | $50,000 / $100,000 / $150,000 / $300,000 |
Coverage amounts reflect the AwayCare (TrueNorth) Visitors to Canada policy (version V2025.05). The tier you choose also affects pre-existing condition stability windows and AD&D availability. Confirm current options with your advisor.
Compare AwayCare Super Visa insurance before you buy
Send the parent or grandparent age, travel dates, deductible preference, and medical-history notes. We can help compare AwayCare with other Super Visa insurance providers.
For families comparing AwayCare for a Super Visa, the key questions are
- Which tier — Standard, Enhanced, Gold, or Platinum — is being quoted, and what coverage amount fits?
- Does the policy meet the current Super Visa insurance minimum ($100,000 or more)?
- Does your parent's medical history fit within AwayCare's stability buy-down options for pre-existing conditions?
- Is AD&D coverage important to your family (available only on Gold and Platinum)?
- What happens if the Super Visa is refused?
AwayCare Super Visa Insurance Cost
AwayCare's pricing depends on the tier (Standard, Enhanced, Gold, or Platinum), the coverage amount, the applicant's age, and any pre-existing condition stability buy-down selected. The most accurate way to compare is to request a personalized quote using your parent's real age, travel dates, coverage amount, and medical history.
AwayCare cost may depend on
- Plan tier and coverage amount selected
- Age of the parent or grandparent (stability windows differ for ages 0 to 74 vs. 75 and older)
- Whether a pre-existing condition stability buy-down option is selected
- Whether AD&D coverage is included (Gold and Platinum only)
Is AwayCare Cheap Super Visa Insurance?
AwayCare's Standard tier can be a lower-cost entry point, but it does not include AD&D and uses the longest pre-existing stability windows by default. Families should review whether the coverage amount meets IRCC requirements, whether a stability buy-down option is worth the added cost for your parent's medical history, whether AD&D matters enough to consider Gold or Platinum, and AwayCare's narrow Super Visa refund rules before choosing on price alone.
AwayCare Super Visa Insurance and Pre-Existing Conditions
AwayCare's approach is built around stability windows that can be "bought down" to a shorter period for an additional cost. Pre-existing coverage applies only if the pre-existing option is purchased and the condition meets the applicable stability window. The default window and the buy-down options differ by tier and age.
AwayCare Pre-Existing Stability Windows and Buy-Down Options
| Tier and age | Default stability window | Buy-down options |
|---|---|---|
| Standard / Enhanced, age 0 to 74 | 180 days | Down to 90 days |
| Standard / Enhanced, age 75+ | 365 days | Down to 180 or 90 days |
| Gold / Platinum, age 0 to 74 | 180 days | Down to 90 or 30 days |
| Gold / Platinum, age 75+ | 365 days | Down to 180, 90, or 30 days |
A shorter stability window can make it easier for a recently-changed condition to qualify, but it costs more. Gold and Platinum offer more aggressive buy-downs (down to 30 days) than Standard and Enhanced (down to 90 days). Reflects policy version V2025.05.
Confirm with your advisor which stability window — standard or bought-down — applies to your parent's medical history and selected tier before purchasing. Our Pre-Existing Conditions Guide explains what "stable" means in more detail.
AwayCare Super Visa Insurance Deductible Options
AwayCare's plan structure is built around the tier, the coverage amount, and the pre-existing stability buy-down option, rather than a separate deductible ladder in the wording we reviewed. Your advisor can confirm whether deductible choices are available for your selected tier and amount.
AwayCare Super Visa Insurance Monthly Payment Options
If you are looking for monthly payment options for an AwayCare policy, our advisor can confirm what is currently available for your parent's quote and compare AwayCare with other providers offering monthly Super Visa insurance plans.
AwayCare Super Visa Insurance Waiting Period
For coverage purchased after arrival in Canada, a waiting period of 48 hours after the effective date can apply to sickness (losses resulting from an injury are not subject to this waiting period). Ask your advisor to confirm whether this applies to your parent's specific purchase timing and how it compares with other providers' waiting periods.
AwayCare Super Visa Insurance Notification Requirements
If a medical emergency or hospitalization occurs, contact the Assistance Centre — Penfield Care Inc., at 1-833-268-0551 — before receiving treatment. Failing to call the Assistance Centre when required can result in a 30% co-insurance penalty on otherwise-eligible expenses — a higher penalty than some other providers, so prompt notification is especially important with AwayCare. The safest approach is the same for every provider: call the Assistance Centre as soon as possible in any emergency.
AwayCare Super Visa Insurance Refund Policy
AwayCare's refund rules for Super Visa policies are specific. There is a 10-day right to examine the policy. If you cancel a Super Visa policy because your Parent and Grandparent Super Visa application was refused or rescinded, a refund is available subject to a $100 fee (proof of refusal or rescission is required). If you hold a 365-day Super Visa policy and return home early, a partial refund of unused premium may be available with proof of departure, less a $50 fee on Standard/Enhanced or a $25 fee on Gold/Platinum. For other Super Visa cancellation reasons, no refund is available. Confirm your specific refund scenario with your advisor before cancelling.
AD&D (Accidental Death and Dismemberment) — Gold and Platinum Only
AwayCare's Standard and Enhanced tiers do not include Accidental Death and Dismemberment (AD&D) coverage. The Gold and Platinum tiers include AD&D — for example, $50,000 for a Flight Accident and $50,000 for a 24-Hour Accident on the Gold tier — subject to the policy's terms. If AD&D coverage matters to your family, Gold or Platinum (not Standard or Enhanced) would need to be considered.
AwayCare Super Visa Insurance for Parents Visiting Canada
AwayCare may be considered by families searching for visitor visa insurance for parents, medical insurance for a Super Visa, or stable pre-existing condition coverage — particularly families weighing Standard and Enhanced's lower cost against Gold and Platinum's AD&D and more aggressive pre-existing buy-down options. As with any provider, the selected tier and coverage amount should meet the current Super Visa insurance requirement, and families should pay close attention to AwayCare's narrow Super Visa refund rules before purchasing.
AwayCare vs. Other Super Visa Insurance Providers
AwayCare's tier structure (Standard and Enhanced vs. Gold and Platinum) and stability buy-down options make it a useful comparison point, especially for families focused on pre-existing condition flexibility. The narrow Super Visa-specific refund rules and the AD&D-only-on-Gold/Platinum structure mean it is worth comparing carefully against other providers.
Families commonly compare AwayCare with
- Manulife Super Visa Insurance
- TuGo Super Visa Insurance
- Secure Travel (RIMI) Super Visa Insurance
- TruStone Super Visa Insurance
- GMS Super Visa Insurance
- Destination Canada Super Visa Insurance
- Travelance Super Visa Insurance
- 21st Century Super Visa Insurance
Why Compare AwayCare Through Super Visa Quote?
Comparing AwayCare alongside other providers lets you review the tier and coverage amount, pre-existing stability windows and buy-down options by age and tier, AD&D availability (Gold and Platinum only), the 30% notification penalty, and the Super Visa-specific refund rules (visa refusal or rescission only, subject to a $100 fee, with no refund for most other reasons) — all at no extra cost to you. This helps families avoid choosing a plan based only on price or provider name.
Who should consider AwayCare Super Visa insurance?
- Parents or grandparents applying for or holding a Super Visa
- Families interested in buying down a pre-existing condition stability window (down to 90 days on Standard/Enhanced, or 90 or 30 days on Gold/Platinum)
- Families who want AD&D coverage and are considering Gold or Platinum
- Families comparing Canadian Super Visa insurance companies before choosing
The best tier and provider depend on the applicant's age, health history, AD&D priorities, and how comfortable the family is with AwayCare's narrow Super Visa refund rules. Your advisor can help compare AwayCare against other options for your specific situation.
Provider FAQs
Does AwayCare offer Super Visa insurance?
Yes. AwayCare's Visitors to Canada plans, underwritten by LS-Travel Insurance Company and managed by AwayCare Inc., are offered in Standard, Enhanced, Gold, and Platinum tiers with coverage from $25,000 up to $300,000.
What is the difference between AwayCare's tiers?
Standard and Enhanced offer coverage from $25,000 to $150,000 without AD&D. Gold and Platinum offer coverage from $50,000 to $300,000 and include AD&D. All tiers offer pre-existing condition stability buy-down options, with Gold and Platinum offering more aggressive buy-downs (down to 30 days vs. 90 days on Standard/Enhanced).
Does AwayCare cover pre-existing conditions?
AwayCare uses stability windows that vary by age and tier — 180 days (under 75) or 365 days (75+) by default, with buy-down options to shorten that window (to 90 days on Standard/Enhanced, or 90 or 30 days on Gold/Platinum) for an additional cost. Pre-existing coverage applies only if the option is purchased and the condition meets the window. Confirm your parent's situation with an advisor.
Is there a waiting period with AwayCare?
For policies purchased after arrival in Canada, a 48-hour waiting period after the effective date can apply to sickness (injuries are not subject to it). Confirm with your advisor for your specific timing.
Does AwayCare include AD&D coverage?
Only on the Gold and Platinum tiers — for example, $50,000 each for a Flight Accident and a 24-Hour Accident on Gold. Standard and Enhanced do not include AD&D.
Can I get a refund if my Super Visa is refused?
If you cancel because your Super Visa was refused or rescinded, a refund is available subject to a $100 fee (proof required). If you hold a 365-day policy and return home early, a partial refund may be available less a $50 (Standard/Enhanced) or $25 (Gold/Platinum) fee. For other Super Visa cancellation reasons, no refund is available.
Should I choose AwayCare or compare first?
Comparing first lets you see how AwayCare's tiers, pre-existing buy-down options, and Super Visa-specific refund rules stack up against other providers for your parent's specific situation — at no extra cost to you.
Continue Comparing Super Visa Insurance Providers
Information Accurate as of May 2025
Insurance providers update their plan wordings, coverage limits, and pricing periodically. The details on this page reflect the AwayCare (TrueNorth) plan documents available to us as of May 2025 and are provided for general guidance only. Our advisor can confirm the current policy wording, exact pricing, and whether a specific condition or scenario applies to your situation before you buy.
Related Insights and Guides
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- How to Choose Super Visa Insurance for Parents and Grandparents
- Super Visa Insurance Cost in Canada
- Super Visa Insurance Monthly Payment Plans in Canada (2026 Guide)
- Super Visa Insurance for Elderly Parents With Medical Conditions
- Manulife vs TuGo Super Visa Insurance
Compare AwayCare Super Visa insurance before you buy
Send the parent or grandparent age, travel dates, deductible preference, and medical-history notes. We can help compare AwayCare with other Super Visa insurance providers.